Q: What payment methods do you accept?
A: We accept all major credit cards.

Q: How much does shipping cost?
A: Shipping costs vary depending on your location and the size of the painting. You can check the shipping cost during checkout.

Q: How long will it take to receive my painting or print?
A: It depends on your location and the shipping option you choose during checkout. Generally, it takes 7-14 days for domestic shipping and 14-21 days for international shipping.

Q: How do I track my shipment?
A: Once your painting has shipped, we'll send you a tracking number via email. You can use this number to track your shipment on the carrier's website.

Q: What if I'm not satisfied with my painting or print?
A: We want you to be completely satisfied with your purchase. If you're not happy with your painting, you can return it within 30 days for a full refund.

Q: Can I commission a custom painting?
A: Yes, Julia is happy to create a custom painting based on your specifications. Contact her for more information.

Q: Do you offer framing services?
A: While we don't offer framing services, we're happy to recommend local framers in your area who can assist you with your framing needs. It's important to note that some of Julia’s paintings do come with a frame, and this will be specified in the product description. If you have any questions about framing or would like more information on a specific painting, don't hesitate to contact Julia.

Q: Are your paintings original?
A: Yes, all of Julia’s paintings are original and one-of-a-kind.

Q: How do I care for my painting?
A: We recommend hanging your painting away from direct sunlight and avoiding exposure to extreme temperatures or humidity. Dust the painting gently with a soft cloth or brush as needed.